Frequently Asked Questions
What is your return policy?
We accept returns within 7 days of delivery for unused items in original packaging. Items must be in their original condition with all tags attached.
How long does shipping take?
Standard shipping takes 3-7 business days across India. Express shipping (1-2 days) is available for select locations at an additional charge.
Do you ship internationally?
Currently, we ship only within India. We are working on expanding our shipping to international destinations soon.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and cash on delivery (COD) for orders within India.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email and SMS. You can use this tracking number to track your order on our website or the courier company's website.
Are the products authentic?
Yes, all our products are 100% authentic and sourced directly from verified manufacturers and designers. We guarantee the authenticity of every product.
Can I exchange a product?
Yes, you can exchange a product for a different size or color within 7 days of delivery, subject to availability. Items must be unused and in original packaging.
What if I receive a damaged product?
If you receive a damaged or defective product, please contact us within 24 hours of delivery with photos. We will arrange for a replacement or full refund at no extra cost.